As the sun has set on the 2016 Olympic Games, it’s inspiring to think back on the sportsmanship, athleticism and teamwork demonstrated by the thousands of competitors.
At Geonetric, we’re reflecting, too. And we’re proud of the recent feats of functionality we’ve “coached” into hospital intranet launches, making them stronger, faster and more efficient while they support your organization. Thinking of overhauling your organization’s intranet? Here are the medalists you want on your team:
Choosing the right content management system (CMS) for your success is as important as choosing the right partner, but it seems that with each passing day, the decision gets more and more complex.
Depending on your specific situation you may have internal politics to navigate, and balancing the disparate agendas and opinions within your organization can be no small task. Whether it’s an IT group eager to showcase their capabilities to the rest of the organization, the opinions of influential stakeholders in the C-Suite, or even your very own board of directors, internal stakeholders can easily turn a decision quagmire into an outright minefield. Continue reading →
I have recently become obsessed with the way that website visitors search for and find content on large, complex sites. This obsession has left its footprints in our recent VitalSite release. Before we focus on the improvements we’ve made to VitalSite, let’s start by considering how the big players utilize search.
Here in Iowa, we recently tallied some very important votes. Here’s what I see as the big takeaways.
Near-record participation: From both sides of the aisle, we had fabulous representation. I firmly believe the process works best when as many voices as possible are heard. So participation is an important metric, and we work hard to encourage as many to participate as possible.
A winner by a razor-thin margin: Everyone has expectations and goals. So when you hit a personal goal – something you’ve worked hard to achieve – by even the slimmest of margins, it’s difficult not to bask in the victory.
Come-from-behind surprises: Each time we go through this process, there are predictions of winners and losers…and then there are some results nobody on the outside predicted. Those unexpected results are important, and not just because they help keep the process interesting and the voters engaged. They’re important because they expose the hard work and focus that are happening every day behind the scenes.
Clear momentum: And then there’s that all-important momentum. Not a top-vote-getter, it’s something that shows such a surge, the results actually change the conversation and platform. We certainly saw that in the results.
Adding a health library on your website is an investment. But if it’s leveraged well and properly integrated into your website content, it can be a very powerful tool that acquires patients and provides a positive return on your investment.
The key is to make sure visitors are able to find your health library content at the exact moment that they want it. Continue reading →
Moving from separate hospitals to a system brand is a challenge, and no one knows that story more than UNC Health Care.
UNC Health Care — represented by marketing pros from Rex Healthcare and UNC Medical Center (formerly UNC Hospitals) — joined forces with Geonetric to tell a brand story that’s fairly new to North Carolina. With eight hospital entities — and more to come — UNC Health Care is using its digital footprint as a stepping stone toward the brand’s growth.
Since 1952, Forrest General Hospital has been a regional provider for healthcare services to its patients in south Mississippi. But in the last several years, Forrest General has been partnering with other hospitals in smaller communities – including Picayune, Columbia and Prentiss – to offer a wider range of services to a larger service area.
With such great partnerships in full swing, and a full breadth of services to offer people in communities in their region, it was time to represent themselves as a consolidated system under the name Forrest Health. And it was time to present that brand to the community, starting with a new website and the help of Geonetric. Continue reading →
As a Product Owner (PO), I work hard to ensure that VitalSite is the best content management system on the market. Prioritizing which features and enhancements make it into the product each release requires thoughtful decision making – you have to give needed attention to shifts in the healthcare market, technology advancements and of course the feedback of clients.
It’s fun to talk about the big, sexy stuff the team accomplishes: new modules, major new features and strategic integrations.
The reality is that we have a wide range of requests coming from many different stakeholders and sometimes it’s the little things that make clients (and coworkers!) really happy. Continue reading →
As the old adage says, you can’t manage what you can’t measure. Google Analytics (GA) gives you lots of data and ways to evaluate usage patterns and user trends on your website. So much data, in fact, that it can be overwhelming. But if you have a sophisticated content management system and you’re just using GA “out of the box,” you’re missing important parts of the online experience.
Picture it: you’re on a website. You’re looking for a specific piece of information and you’re in a hurry. After looking at the navigation it isn’t clear where the information is. What are you supposed to do? You look around and there, you see it, the solution to all your problems: the search box, of course! You type in your request and press the submit button.
Behind the scenes an entire world of logic, computer processing power, and data spins to life to read your mind and deliver exactly the piece of information you’re looking for. If you misspell a word, it guesses the correct word. If the target of your search is a difficult or unusually spelled word, it uses a phoneme dictionary to identify similar sounding words or names. Search is one of the most complex and data intensive parts of any website. The denser the data, the harder the challenge to identify what the user means — not just what they say — and providing results that satisfy that need.
With the year over and the 2014 holiday season behind us, the trend is clear: Year over year, the number of consumers who shop online for the holidays has increased.1 But it’s not just about the holidays… The fact is, more and more people are shopping online all year long, for all sorts of things.2 And the experts agree that this trend will continue.
What our clients actually see in a new release of our VitalSite content management system are just the tips of the iceberg of what we do every day to make sure VitalSite continues to serve our clients’ needs. Our developers do a lot of work that is never seen by the users of our software — from understanding client challenges, to improving the architectural design, to researching the best ways to present the user interface, to rigorously testing the software. These types of enhancements — those that aren’t quite noticeable but lay the groundwork for future advances in our product — are what makes up most of our newest release: VitalSite 13.
VitalSite version 13 will be our fourth release in the last two months. With each of these releases we have made incremental progress on making VitalSite easier to use, providing more hooks into the data, and improving how clients can customize their sites. And we plan to continue frequent releases that make VitalSite even better and friendlier.
It’s fun to talk about the big, new features of a product. But sometimes little features represent really important changes. One of these small but mighty features came out in our latest VitalSite® release. It’s a neat application but more important than what it does is what it stands for. It represents a shift in the way clients are using digital — and therefore a shift in the way we develop VitalSite.