When I think of Kansas City, my mind always conjures up images of a family trip to Worlds of Fun. I was lucky enough to provide support to North Kansas City Hospital (NKCH) as they worked with Geonetric to build a new Web presence, and let’s just say throughout the project I was as excited as a kid waiting in line for a rollercoaster.
Together NKCH and Geonetric created a consumer site, patient portal and mobile website. The new site offers intuitive navigation and compelling design while providing a multitude of self service options including a comprehensive provider directory, service directory, bill payment, wellness tools, and calendar and events.
And what’s not to love about increasing usability and task completion?!
Plus, Geonetric’s long-term strategic guidance is able to help NKCH’s goal of building a stronger community focus become a reality. You might say we are there at every turn to make sure that rollercoaster stays on its tracks!
Implementing a patient portal was a central goal when creating this new Web presence. NKCH’s patient portal allows users to submit forms that pre-fill with known patient information. This feature allows users to complete health forms for their entire family while managing them in one central, secure place.
NKCH also introduced a mobile site that allows patients easier access to health information while on the go and provides critical way finding navigation to patients and visitors. When a visitor steps into the hospital or the Health Services Pavilion facility they can view maps and directories on their mobile device, allowing them to easily navigate the hospital.
To say that partnering with NKCH has been a world of fun is an understatement! The NKCH marketing team consistently demonstrated their commitment to patient quality and satisfaction throughout the project. And we are just as committed to helping them further their mission – while having some fun along the way!