We’ve mentioned that we take feedback seriously. When we ask clients to fill out our quarterly satisfaction survey, we’re looking for areas to improve.
Our last client satisfaction surveys identified a key area that needed focus: our software upgrade and deployment process. It was our lowest category – getting a 4.5 out of 6. Not bad – but not good enough for us.
So we’ve made some impressive improvements to our deployment process lately – including push button deployments. To put it simply: We’re building a lot of capabilities into how we deploy and upgrade VitalSite so that we can deliver value faster to you.
Now that we’ve used the new push-button deployments capability, we’re really excited by what we see.