Top Tools For Measuring SEO Performance

 ON NOW

If you’re just starting out with a new SEO project (either internally or with your web vendor), you’ll want to measure its success. Luckily, SEO is one of the many tactics that can be tracked closely so you can make informed decisions about next steps and strategy going forward.

With so many tools and platforms available to measure results, though, the big question is: Where can you get the best insights?

Continue reading

Does Your Facebook Button Violate HIPAA?

Facebook like thumb
A lawsuit filed in California on March 15 accuses Facebook, along with a number of high profile healthcare systems and websites, of violating HIPAA and users’ privacy. Initially, this seemed ridiculous, but on reviewing the complaint, there are some interesting and unexpected conclusions to be found.

What did Facebook (allegedly) do?

It turns out when you put Facebook’s “Like” button on a page on your website, it acts like an analytics tracking code – communicating information about the page you’re visiting to Facebook. This information is not just available to Facebook when you click that “Like” button, but as soon as it’s loaded on the page! Facebook is able to connect this information with your profile through a variety of mechanisms and uses it to profile you into some of its 154 health-related segments.

There are a few things the Plaintiffs see wrong with this arrangement.
Continue reading

Choosing The Right CMS In An Evolving Marketing Landscape

Criteria for choosing a CMS
Choosing the right content management system (CMS) for your success is as important as choosing the right partner, but it seems that with each passing day, the decision gets more and more complex.

Depending on your specific situation you may have internal politics to navigate, and balancing the disparate agendas and opinions within your organization can be no small task. Whether it’s an IT group eager to showcase their capabilities to the rest of the organization, the opinions of influential stakeholders in the C-Suite, or even your very own board of directors, internal stakeholders can easily turn a decision quagmire into an outright minefield.
Continue reading

Patient-focused microsite promotes Altru Advanced Orthopedics

Altru Advanced Orthopedics
Altru Health System’s orthopedics clinic was going through some changes. The growing service line was moving to a new facility and underwent a brand change – including getting a new name, Altru Advanced Orthopedics.

It was the perfect time to build a new microsite. Continue reading

Five Reasons Why Healthcare Organizations Need to Pay Attention to Online Ratings and Reviews

Star Checklist

Are they talking about me? What are they saying? Why would they say that!?

Sounds like a flashback to junior high, but you’re probably asking these same questions when you think about what your audience may be saying about your organization online.

Social media comments and posts have an impact on your organization. What one person posts in a review or on social media has the potential to influence dozens or hundreds of others. And, even more critically, the way you choose to respond is equally influential.

This isn’t a new problem, but it’s a continually growing challenge. It’s easy for a disgruntled patient to post a critical comment on Facebook or a negative review on Healthgrades. It’s also easy for that patient to copy and paste the comment on a handful of sites. For your team, it’s a time-consuming effort to find and respond to all of these posts.

But it’s worth the effort. Here’s why you should monitor and respond to online reviews and social media posts:
Continue reading

Getting Amped For Accelerated Mobile Pages (AMP)

Amperes dial.

There’s a new project in town that promises to influence how your content performs in search and how your users experience and consume it. If you’re a healthcare marketer responsible for the search and experience side of digital strategy, you’re going to want to keep it on your radar. Early indications already suggest that it has the potential to reshape how you publish content to the web.

So what is this new project? It’s the new Accelerated Mobile Pages (AMP) project.
Continue reading

Stamford Health Reinvents its Brand and Web Experience

Stamford Health System
When Stamford Health set out to build a new website, their task list was bigger than just improving user experience.

“We wanted to make sure the website was aligned with not only what we learned through analytics, but also to help a user get to the content they needed quickly and easily,” said Christina Di Bona, director of digital marketing at Stamford Health.

Located in Stamford, Conn., this health system had a bold objective: Merge individual sites – its hospital, foundation and medical group  – under one digital umbrella.  It was also time to streamline tasks and functionality for a more intuitive web experience.
Continue reading

How to Minimize SEO Impact During a Site Redesign or Domain Change

Google search page
Redesigning your website is an exciting process. It usually means you’re making active efforts to improve your site’s user experience and how your organization is represented on the web. You could say something similar about establishing a domain name change—that you’re on the path to a powerful new rebrand for your organization that better represents who you are and what you provide.

But there are scary elements to both of those processes—side effects that might make you squeamish about going through one of them—such as drops in your organic search rankings, broken links, a loss of domain authority or confused users.

Fear not. There are steps you can take to reduce the blowback from these big changes and help mitigate any SEO damage they may cause.

Continue reading

VitalSite Improves User Experience Through Better Search

predictive search

I have recently become obsessed with the way that website visitors search for and find content on large, complex sites. This obsession has left its footprints in our recent VitalSite release. Before we focus on the improvements we’ve made to VitalSite, let’s start by considering how the big players utilize search.

Continue reading

Redesigning Your Healthcare Website: 5 Things to Consider

Image Showing 5 considerations for redesigning a healthcare website

It’s time to redesign you website. Maybe this has been a long time coming, or maybe the decision was made recently and excitement in the air has driven the need for fast turnaround. No matter what your reason, redesigning your organization’s website is a big undertaking and it’s helpful to consider a few important pieces before you begin.

Continue reading

How Altru built a responsive intranet from the ground up

Altrulink, Responsive intranet

Altru Health System (Altru) needed a new intranet. Specifically it needed a responsive one. The Grand Forks, ND-based health system employs more than 4,000 individuals, many of whom need to access information from mobile devices.

But the intranet redesign team knew they faced challenges in making their dream intranet a reality – particularly around having the dedicated resources to develop a new intranet from scratch. That’s why the organization partnered with its digital agency Geonetric to bring AltruLink to life.
Continue reading

Wheaton Franciscan Healthcare Launches Online Physician Ratings and Reviews

Geonetric Online Physician Ratings and Reviews

When you have great doctors, you like to show them off.

Wheaton Franciscan Healthcare in Southeast Wisconsin has great doctors but was concerned about the lack of provider reviews on external sites like Healthgrades and Vitals. In their experience, only a handful of their doctors had profiles with ratings and reviews on those sites, some of which weren’t reflective of the quality of care being provided, and none of the providers had enough feedback to be statistically significant.

In addition, Wheaton Franciscan’s marketing team knew consumers were using ratings and reviews as a decision support tool both inside and outside healthcare. And they know that with changes in healthcare reform, those consumers will only become more active in decision making as they are asked to cover more and more of their own healthcare expenditures.

For Wheaton Franciscan, these two issues made launching their own provider ratings and reviews more important than ever. They partnered with Geonetric, their digital marketing agency, to make it happen.
Continue reading

Cottage Health Awakens the Force with New Marketing Video

Cottage Health's video, Germ Wars

If you want to see how Star Wars can possibly be applied to healthcare marketing, look no further than Cottage Health. The southern California-based health system leveraged all the hype around the new movie and created a fun, educational video on infection prevention.

Trust us, the force is strong with this one.
Continue reading

Holzer Health System launches a fully-responsive system site

Screenshot of Holzer's homepage

Holzer Health System’s humble beginnings can be traced back to a seven-bed hospital that opened more than 100 years ago in the Gallipolis, Ohio region. Since then Holzer has grown into a multi-facility healthcare system, currently offering 20 locations across southeast Ohio.

Holzer’s digital needs have grown too, and the team turned to Geonetric to provide a new content management system and support services to aid their expanding system. The new Holzer site is live, and offers lots of new features and functionality. Here’s a few of the highlights.

Continue reading