Holzer Health System launches a fully-responsive system site

Screenshot of Holzer's homepage

Holzer Health System’s humble beginnings can be traced back to a seven-bed hospital that opened more than 100 years ago in the Gallipolis, Ohio region. Since then Holzer has grown into a multi-facility healthcare system, currently offering 20 locations across southeast Ohio.

Holzer’s digital needs have grown too, and the team turned to Geonetric to provide a new content management system and support services to aid their expanding system. The new Holzer site is live, and offers lots of new features and functionality. Here’s a few of the highlights.

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Google Trends delivers great content ideas you can use

Google Trends

In the first week of November, Susan Williams, widow of actor-comedian Robin Williams, stated that his August 2014 suicide was likely related to a condition he had been diagnosed with called Lewy body dementia, which causes a progressive decline of mental abilities.

The media coverage of Mrs. Williams’ statement was huge, and Google Trends took notice. Lewy body dementia was a top-search health term for the week, as Internet users scoured articles, WebMD and other reference sources to learn about this disease.

Google Trends, which started in 2006, has been gathering search data for nearly a decade. Now, Google Trends updates regularly, showing the hot topics from search users for a particular day or week. Click on the topic itself and see what states are driving the most traffic.

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How a Health System Used the Web to Generate $1M in Net Revenue

Banner Image For Health System Net Revenue

Tying your hospital’s organizational goals to web goals can be difficult just in theory. It’s even harder to do in real life. Setting up conversion funnels, tracking ROI, pulling data out of your CMS platform and into your CRM, working with other stakeholders to track new patients into the system, etc. It truly takes a village to get to real ROI.

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Mount Auburn Hospital launches website focused on physicians, education

Mount Auburn Hospital's homepage
Mount Auburn Hospital knew it was time for an upgrade.

In 2013, SOASTA – a cloud and mobile testing company – studied smartphone usage in major metros of the U.S. and found that more than 55% of Boston adults owned and operated a smartphone. Before Nov. 17, 2015, Mount Auburn Hospital wasn’t able to easily reach that audience.

But now that’s all changed.

The launch of their new site comes with features they didn’t have before, including a mobile-friendly, responsive design that keeps the integrity of their brand alive – a brand that’s been part of the Boston community since 1886.
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What Air Travel Can Teach Marketers about Healthcare

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Last week a few members of the Geonetric team traveled to Orlando for the Healthcare Internet Conference (HCIC). The conference was engaging. The sessions were exciting. The speakers challenged my thinking. My travel home on the other hand, did none of those things.

The Midwest was experiencing some unusual weather, which included 9 tornadoes reported in Geonetric’s home state of Iowa. This put our travel plans into a tailspin, with dozens of delays, cancellations, and scary flights.

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Six Landing Page Flubs, Foibles And Faux Pas (And How To Avoid Them)

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Marketing campaigns aren’t easy. In such a noisy world it takes a lot of energy, talent and persistence to even get noticed by the audience you want. More still to get them to your landing page. And once there, the last thing you want is for them to bounce right off because of simple-to-avoid mistakes. And yet that’s often exactly what happens.

While landing page optimization is both an art and a science, there’s no excuse to flub the basics. Let’s walk through a few common problems that are easy to spot and resolve.
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How Hospital Marketers Can Leverage Giving Tuesday

Giving Tuesday Banner

You’re probably familiar with Black Friday and Cyber Monday, but do you know that there’s a movement that’s gaining popularity for non-profits called Giving Tuesday? An organization out of New York began the first #GivingTuesday campaign a few years ago and it’s become one of the biggest ways that non-profit organizations solicit financial donations from their supporters and others at the start of the holiday season.

During the holidays, people are by nature in the giving mood. Lots of places are the recipients of increased donations: Food banks. Coats for kids. The cold bell ringers of the Salvation Army. But not all non-profits are as lucky.

As a former healthcare executive, I witnessed firsthand that this season of charitable giving doesn’t always include local hospitals and health systems. In fact, the majority of Geonetric’s clients that track giving through our VitalSite CMS experience low charitable contributions during this time of the year.

To keep that giving spirit directed at their organization at the end of the year, hospitals must get creative.

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Google My Business Q&A for Healthcare Marketers

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A few months ago, Google separated Google Places for Business and Google+ pages. Google replaced Google Places for Business with Google My Business, helping businesses get found regardless of whether consumers are using Google Search, Google Maps or Google+.

Here’s answers to some of the most common questions we’ve heard from healthcare marketers about the change and what it means for their hospitals.
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How Small SEO Tactics Can Lead to Big Results

OMC Wound Care Search Result

If you’re like most healthcare marketers, you go to great lengths to make sure your service lines rank high in Google search.

But Google is a funny thing. It’s always changing and throwing new surprises your way that make you rethink your SEO strategies and tactics in a fresh and interesting light. What worked last month might hurt your rankings today. And a new update coming up might reset everything all over again.

So what do you do when you see your site rankings start to slip? Do you invest in a big content overhaul? Or fight back with smaller tweaks?

There’s a case for both options. And depending on the state of your current site content, sometimes, small changes can lead to big results.
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Four Reasons Healthcare Marketers Can’t Ignore Google My Business

Image of buildings with Google map icon

Imagine that you’re on a business trip in a different state. After arriving in this foreign town, you begin to feel under the weather. What do you do? Most likely, you take out your smartphone and begin searching for “urgent cares.”

Immediately Google displays results of local urgent cares. The closest urgent care that appears in the search results is half an hour away. You think that seems pretty far away, but end up biting the bullet and head to what you hope is relief.

Now what if you, as a healthcare marketer, know that in reality the closest urgent care to that person is only 10 minutes away – but you just haven’t had time to create a listing yet.

As both a provider of healthcare and a marketer of healthcare, it’s frustrating to miss that opportunity.

Now, maybe you’re thinking: “But the locals, the ones who actually live in my community and are the main consumers of our health services, know where our facilities are.” But what if those locals do a Google search for your urgent care and you appear, but your phone number is wrong? Now you have a local health consumer that is frustrated with your service and might go to a competitor.

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Crisis Situations and Healthcare Websites

Crisis Situations and Healthcare Websites

Recently I had the privilege of attending An Event Apart in Chicago. After every conference I walk away with amazing ideas and new things to try, but Eric Meyer’s presentation “Designing for Crisis” hit home, hard.

Imagine you’re a parent. Your son or daughter is in a terrible accident on their way home from a school football game. You get a phone call saying your son or daughter is being transported to the nearest hospital (which you may or may not be familiar with) and that’s about all you know.

You’re in complete shock. You can hardly focus, tears streaming down your face as you imagine the worst. You have no idea where to go or what to do. All you want is to get to your child as fast as possible, but it’s late at night and everything in the hospital is closed. Where do you turn for answers?

Naturally, most of us would turn to the hospital’s website.

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Five Ways To Increase Email Open Rates

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One of the leading metrics of email marketing is the “open rate,” and email marketers inevitably obsess over it. While it’s essential to know the open rates for your campaigns, it’s also important to understand that open rates can vary tremendously by industry, markets, lists and sometimes even seasons. So when you evaluate your open rates, understand that there isn’t an “applies to all” rate against which you can evaluate your performance.

So how do you evaluate your work?
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Delivering an Engaging, Cross-Channel Marketing Campaign

Genesis Delivers Creative Concept

It seems like, almost every day, there’s a new digital marketing tool or platform to help you push forward your online and offline marketing efforts. And there’s nothing more exciting for a marketer than to work with a client who’s willing to give all the cool new tricks a try to see how they work.

That’s what Geonetric found in the marketing team at Genesis Health System when we teamed up to promote their BirthCenters in Davenport, Iowa, and Silvis, Illinois.
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How-To: Build a Blog for Physician Promotion

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The idea of content marketing is certainly hot right now. A strong content marketing strategy does a lot of promotional work for you, but also provides immediate value to your audience. This type of marketing can take many forms, but blog posts are a common way of generating buzz, traffic to your website and, ultimately, more patients/interactions at your organization.

Let’s set aside the technical aspect of creating and maintaining a WordPress blog for now and focus on the strategy of writing great content, getting physicians on board and putting that content to work for your marketing goals.
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Embracing The Brave New World Of Physician Ratings

Star ratings on products and physicians

An important part of creating an effective physician profile includes demonstrating the physician’s skill and expertise. It’s important because consumers look for and use this critical information as they engage in the process of selecting a physician. In our Physician Promotion eBook we outline a number of ways to effectively highlight your organization’s physician’s skills and expertise, but there’s one increasingly important way that deserves its own treatment: physician ratings and reviews.

From Amazon to Netflix and beyond, consumers are increasingly accustomed to seeing evaluations of the goods and services they shop for. Often these take the form of an iconic star rating system that’s become the Internet’s at-a-glance method of conveying user satisfaction (or other subjective measure) with the product at hand. But it’s not just for shoes and movies anymore. It’s also for your physicians.
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